Our Contact Details
Name: GOOD GOB LTD
Email: enquiries@goodgob.com
Date privacy notice: 6th October 2021
Type of Personal Information We Collect
We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name and contact/ email details); and other personal information you may submit to us.
Note on nonpersonal information: non-user identity may be collected when you use the site including aggregated usage information and technical information (for example, browser type, Operating system, access time) transmitted by your device so as to enhance the functionality of our site.
Note on cookies: we use cookies (small piece of information that a website assigns to your device while you are viewing a website) when you visit our site. Cookies are very helpful and can be used for various different purposes – including allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences and making the interaction between you and our services quicker and easier. Cookies are also used to help compile statistical data on your use of our services. The Site uses the following types of cookies: “session cookies” which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; “persistent cookies” which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in. Cookies do not contain any information that personally identifies you, but Personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.
How We Get The Personal Information and Why We Have It
Most of the personal information we process is provided to us directly by you for the following reason: you are in need of a service.
We use the information that you have given us in order to reply to your queries, provide a service, improve our service, or where necessary for our legitimate interests (providing your interests do not override those interests) and where we need to comply with a legal or regulatory obligation.
We may also collect details about you as a user of our website for the purposes of usage analytics; details will be anonymised thus you will not be identifiable from the data collected.
We do not share information with third parties.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: we have a contractual obligation.
How We Store Your Personal Information
We endeavour to store your information securely by all reasonable organisational and technical security measures; we store data in the UK.
We will retain your personal information for as long as is necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes and enforce our policies. Retention periods will be determined taking into account the type of information that is collected, and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable opportunity. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations.
Your Data Protection Rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at enquiries@goodgob.com if you wish to make a request.
How To Complain
If you have any concerns about our use of your personal information, you can make a complaint to us at enquiries@goodgob.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk